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Delivery Information

Delivery Information

We use the Royal Mail second-class service. Delivery in the UK typically takes 3-5 working days. An upgrade to First Class (Priority) is also available for an additional cost. Delivery in the UK (excludes Scottish Highlands and Ireland) typically takes 48 hours.

Orders are usually dispatched within 1 working day of being placed.

Our address labels are created automatically based on the address, which you enter.

The Royal Mail delivery service that we use classifies UK destination parcels, which take over 5 working days from the day of dispatch for delivery as "Delayed". At this time, please continue to wait for your order and it is likely that it will arrive shortly. After 15 working days from the day a UK destination parcel is dispatched, an order is considered by the Royal Mail as "Lost". In the unlikely event this occurs, please inform us and you will either receive a full refund or the option to have your goods dispatched to you again.

Delivery Charges in the UK

Delivery Charges are calculated at the time you place your order and will be clearly stated in your shopping basket. The charge may vary depending on the total weight of the goods you have purchased.

Standard Delivery: £2.95 (Delivery within 3-5 working days)

Priority Delivery: £3.75 (Delivery within 1-2 working days)

Delivery Charges for Europe and The Rest of the World vary according to the weight of the parcel.

Customers are welcome to contact us via E-Mail / Telephone stating the items which they wish to purchase, and we will respond by providing you with the shipping costs of the respective items.

Please see below for charges which apply for delivery to Europe:

Delivery charges to Europe start at £6.95 for parcels weighing up to 1KG. Charges may vary according to the weight of the parcel.

All prices shown online include VAT. At checkout VAT (20%) will be deducted where applicable.

Delivery is usually within 3-10 days from dispatch.

Re-Delivery Charges

Please ensure that the delivery address you enter is correct. Goods that are returned to us will incur a further delivery charge.

For further information regarding our delivery charges please do not hesitate to contact us